1 - In order for the purchasing process to be carried out effectively and efficiently, the customer is obliged to provide basic information that allows them to be identified, and must indicate their name, identity card, address, email and telephone numbers on the purchase page. site registration. The client declares that the data provided is reliable. Only the customer's registration implies knowledge and acceptance of the terms and conditions of sales described in this document.
2- Online Store Terms: By accepting these Terms of Service, you represent that you are the age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
3-The company reserves the right to modify any information contained on this site, which will be understood to be known by everyone and consequently applicable to all clients from the moment said modification is published on the site.
4- The payment methods that can be used for purchases on the Alquimia Artes y Oficios website are through the MERCADOPAGO Platform, which allows you to pay using Visa and Mastercard bank credit cards issued in Chile or abroad or debit cards. bank accounts under the Redcompra system issued in Chile by National banks.
5- The prices, services and/or promotions shown on the site only apply to purchases and acquisitions made on the same site, and will not necessarily be applicable to existing prices in Fluoresencia physical stores.
6- If, due to an inadvertent error by the company or due to any malicious modification, prices are published in one or all of the products that are much lower than their cost (for example, sales price $1 or $0), the company reserves the right to void the transaction made, and may or may not notify the person who made the purchase.
7- The prices of our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
8- Every time the data validation and stock confirmation is carried out, the order will be processed and the necessary arrangements will be made so that the products are sent and delivered to the shipping address defined by the customer in the site form.
9- If the product upon receipt does not have the reported characteristics or if it is damaged, it must be reported immediately to exchange the product for another identical one.
10- You may contact us at any time to resolve questions and/or complaints by email.